Change was once described as the only constant, we can all now agree it’s taking place at an Exponential rate. We are in the VUCA world where Disruption and Transformation appears to be the order of the day. Gone are the Internet days and we are into Digitization and Internet of Things (IOT), not forgetting the explosion of Social Media in the business world. If you have not heard of Machine Learning and Artificial Intelligence, you will soon be the left behinds. Diversity and Inclusion initiatives are well embraced and we discuss reverse mentoring by Millennials.
Yes, I have almost used all the latest buzz words, not to forget we claim that “Culture eats Strategy for breakfast.” Yet, many organizations find it a challenge to change their cultures to embrace a Growth Mindset to meet the digitized, globalized and multi-generational world that is changing at an exponential rate. Why is this so? – The answer lies in our interactions and the daily conversations we hold. Though we are in the knowledge economy and discussing artificial intelligence, our conversations are centered on behaviors and not on the thinking that drives these behaviors. To effectively engage our colleagues, we must adopt a Coaching Conversation.